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"Failed to retrieve patch_allow.txt"


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#1 Tesdey

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Posted 27 February 2015 - 07:48 AM

When I started to play here (almost 1 month?) my game was fully updated. 

 

Now I got some unknown items on my hands and was instructed to update my game again. But when i try it, i get this message "Failed to retrieve patch_allow.txt", either on Update-Ragnarok or Update-Renewal. 

Yes I'm executing as a administrator :P


Edited by Tesdey, 27 February 2015 - 07:48 AM.


#2 Terpsichore

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Posted 27 February 2015 - 07:50 AM

You gotta keep trying until it works, just close the patcher and run it again, it will go through eventually.



#3 Tesdey

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Posted 27 February 2015 - 08:00 AM

I tried exactly 15x times each executable, it does not appear that this is going solve my problem  /hmm 
I'm going to sleep now, I'll try a few more times when I wake up, if it fails I'll cry a little more here, thx for the fast support anyway


Edited by Tesdey, 27 February 2015 - 08:01 AM.


#4 Terpsichore

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Posted 27 February 2015 - 08:07 AM

Another option is doing a fresh install with latest kRO client, you can get it there:

 

http://www.nickyzai.com/?p=kro

 

 

Either way, unknown item thing isn't related to kRO updates but our own files, so unless you're crashing due to missing resources, don't update kRO and save yourself potential headaches (like Prontera crash thing).



#5 Tesdey

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Posted 27 February 2015 - 08:11 AM

Well i'm not crashing at all, but i got a pancake hat on a event, and the item its a unknown item for me so i can't use it, and I still can see the GM using it without problems. 


Edited by Tesdey, 27 February 2015 - 08:14 AM.


#6 Terpsichore

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Posted 27 February 2015 - 08:15 AM

We will do a maint before next WoE that's going to include fixes for those new hats, it's just description anyway, you can use it without issues.



#7 Tesdey

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Posted 27 February 2015 - 08:23 AM

Oh, you are right, i actually can. dangt
Well thx again for the support. 



#8 Gloomy

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Posted 27 February 2015 - 10:29 AM

I tried exactly 15x times each executable, it does not appear that this is going solve my problem  /hmm 
I'm going to sleep now, I'll try a few more times when I wake up, if it fails I'll cry a little more here, thx for the fast support anyway

Facing the same problem today.



#9 NiHZ

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Posted 28 February 2015 - 07:44 AM

Haha, sorry about that Tesdey, I shoulda told you that you could still wear it even if it's an apple. :D My bad!




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